Introduction & Scope
This Privacy Policy 999 be Applies to the (999be.ws) website and mobile application. By using our platform, you are considered to have consented to this Privacy Policy.
999 be An online betting and gaming platform built specifically for users in Bangladesh. We follow international data protection standards to keep your personal information safe and secure.
This policy is available in both English and Bengali. In the event of any conflict between the two versions, the English version shall prevail. However, the Bengali translation has been kept as accurate and complete as possible for the convenience of Bangladeshi users.
Who This Policy Applies To: Any individual who 999 beThis policy applies to anyone who visits the website, opens an account, plays games, or interacts with us in any way.
What information do we collect?
999 be Collects two types of information — what you provide directly and what is collected automatically.
What you provide directly:
- Full name (as per National ID)
- Mobile number & email address
- Date of birth & address
- National ID or passport number (for KYC verification)
- Mobile banking number (Mobile Pay/Nagad/Rocket)
- Information provided when contacting customer support
Automatically collected information:
| Data Type | What is collected | Purpose |
|---|---|---|
| Device information | Device type, OS, browser | Platform Optimization |
| IP Address | Approximate location | Security & Fraud Prevention |
| Usage History | Page visits, game history | To enhance your experience |
| Transaction Information | Deposit/Withdrawal Records | Financial Security |
| Cookies | Login sessions, preferences | For ease of use |
How is the collected information used?
999 be Collected information is used for the following purposes only. We commit that your data will never be used for any purpose beyond those stated here:
- Account creation and management: To verify your identity and keep your account active.
- Payment Processing: To process deposits and withdrawals securely.
- Customer Support: To quickly understand and resolve your issues.
- Security measures in place: To prevent fraud, hacking, and money laundering.
- Fulfilling legal obligations: To comply with licensing authorities and applicable regulatory requirements.
- Service Improvement: To analyze user experience and improve the platform.
- Relevant communications: To inform you about new features, bonuses, and important updates.
Data Sharing & Disclosure Policy
999 be does not sell your personal information under any circumstances. Data may only be shared in the following limited situations:
With service providers:
Payment processors (Mobile Pay, Nagad, Rocket), KYC verification services, and cybersecurity providers may access necessary data. However, they operate under strict confidentiality agreements and are not permitted to use your data for any other purpose.
For legal requirements:
- Upon receipt of a valid court order or lawful directive from a government authority
- In the investigation of suspicious financial transactions (money laundering)
- In regular audits by licensing authorities
In the event of a business change:
999 beIn the event of an ownership change or merger, the new governing authority will have access to this information. You will be notified in advance should this occur.
Please note: Outside of the cases listed above, your information will never be shared with any third party — including advertising companies or data brokers, 999 be Your information is never transferred.
Cookies & Tracking Technologies
999 be Cookies and similar technologies are used on the website and app. Cookies are small data files stored on your browser or device.
Types of cookies we use:
- Essential Cookies: To maintain login sessions and support core platform functionality. Disabling these cookies will affect how the site operates.
- Functional Cookies: To remember your language preference, theme, and other personalized settings.
- Analytics Cookies: Which pages are visited most and where issues arise — this data helps us improve the platform. These cookies do not collect any personal information.
- Security Cookies: To detect unauthorized access and fraudulent activity.
You can manage cookies through your browser settings. However, disabling certain cookies may affect 999 becertain features of may not function properly.
How long is data retained?
999 be Your information is retained for only as long as necessary. Retention periods depend on the type of data and applicable legal requirements:
- Account information: For the duration of the active account and for a minimum of 5 years after closure (for legal compliance).
- Transaction history: A minimum of 7 years, as required by financial regulatory authorities.
- KYC documents: A minimum of 5 years after account closure.
- Customer Support Conversations: 2 years after the issue is resolved.
- Betting history: For the full duration of the account and 3 years after closure.
- Cookies & Session Data: 30 days to 1 year (depending on cookie type).
Once the legal retention period expires, your information is securely deleted or anonymized.
Your Data Rights
999 beAs a member of, you have a number of important rights over your personal information:
Right to Access
You may submit a request to find out what information we hold about you.
Right to Rectification
You may request that inaccurate or outdated information be corrected.
Right to Deletion
Under certain circumstances, you may request that your data be deleted.
Right to Restrict Processing
You may request that we stop using your information for specific purposes.
Right to Portability
You can download a copy of your own data at any time.
Right to Object
You may object to the use of your information for specific purposes.
To exercise these rights, please contact our support team. Most requests are fulfilled within 30 days. However, certain information may not be deletable for legal reasons.
Data Security Measures
To keep your information secure 999 be We follow the highest industry security standards. Our protection measures include:
- 256-bit SSL/TLS Encryption: All data transmission takes place over encrypted channels.
- Database Encryption: All stored sensitive data is kept in encrypted form.
- Two-Factor Authentication (2FA): An additional layer of security on your account.
- Firewall & DDoS Protection: The platform is protected against cyber attacks.
- Regular Security Audits: Independent third-party experts conduct regular system audits.
- Staff Training: All members of our team are trained in data protection.
- Restricted Access: Only authorized personnel have access to specific information.
Children's Privacy
999 be Strictly for users aged 18 and above. We do not knowingly collect any information from anyone under the age of 18.
If a parent or guardian discovers that their child has 999 beregistered, please contact our support team immediately. We will close the account and delete all collected information.
Third-Party Services & Links
999 beThird-party services such as Mobile Pay, Nagad, and Rocket are used for payment processing. These services operate under their own privacy policies, which are outside our control.
We recommend reading the privacy policy of any third-party service available on our platform before using it. 999 be Not responsible for the privacy practices of third parties.
Privacy Policy Updates
999 be may update this Privacy Policy as needed. In the event of any changes:
- The "Last Updated" date on this page will reflect any changes.
- You will be notified at your registered email address of any significant changes.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
If you disagree with the updated policy, you may request to close your account. We will arrange to return any valid balance you hold.
Contact Us
For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Privacy Team:
- Email: privacy@999be.ws
- General support email: support@999be.ws
- Live Chat: 999 be At the bottom-right corner of the platform
- Support Hours: 24 hours a day, 7 days a week (in Bengali)
We generally respond to privacy-related requests within 30 days. For urgent matters — such as suspected account hacking or data theft — we respond within 24 hours.
999 beyour privacy is not merely a legal obligation — it is a core part of our values. You have entrusted us with your information, and we honour that trust.
999 be's Privacy Commitment
Actions speak louder than words – that is what 999 bepolicy.
Zero Data Selling
Your personal information, gaming activity, and contact details are never sold to advertisers or data brokers. Not ever.
Identity Protection
KYC documents are stored with the highest level of security and can only be accessed by authorized personnel when necessary.
Financial Security
Payment information is protected with the highest level of encryption. 999 be Never asks for your bank or mobile banking password.
In Your Hands
You can manage marketing notifications, cookie preferences, and data sharing from your account settings.
Transparency in Bengali
The Privacy Policy is written in plain, simple language — no complex legal jargon, everything is easy to understand.
International Standards
Follows international data protection standards 999 be manages your information.